Privacy Policy
Last updated: April 6, 2026
1. Information We Collect
We collect the following information when you use our services:
- Email address — provided when purchasing a dataset or requesting a free sample
- Payment information — processed securely by Stripe; we never see or store your card details
- Basic analytics — page views, referrer, and anonymized IP address (first octet only) for site improvement
2. How We Use Your Information
- To deliver purchased datasets via email
- To send free sample download links
- To process payments through Stripe
- To respond to support inquiries
- To improve our website and product offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
We use the following third-party services to operate:
- Stripe — payment processing (Stripe Privacy Policy)
- Resend — transactional email delivery
- Vercel — website hosting and analytics
Each service processes data according to their own privacy policies.
4. Data Retention
We retain your email address for the purpose of delivering products and providing support. Transaction records are retained as required by applicable tax and accounting laws. You may request deletion of your personal data at any time by contacting us.
5. Cookies
Our website uses essential cookies for functionality (e.g., session management). We use Vercel Analytics for basic, privacy-friendly page view tracking. We do not use advertising cookies or tracking pixels from ad networks.
6. Security
We take reasonable measures to protect your personal information. All data is transmitted over HTTPS/TLS encryption. Payment processing is handled entirely by Stripe, which is PCI-DSS Level 1 certified — the highest level of security certification in the payments industry.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for data processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at imbalancelabs@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.
9. Contact
For privacy-related questions or requests, contact us at: imbalancelabs@gmail.com