Terms of Service
Last updated: April 6, 2026
1. Overview
These Terms of Service ("Terms") govern your purchase and use of data products offered by Imbalance Labs ("we", "us", "our") through the website imbalancelabs.com ("Site"). By making a purchase, you agree to these Terms.
2. Products & Delivery
We sell digital data products: historical orderbook depth datasets in CSV format. All products are delivered electronically via email after successful payment. You will receive a download link to the purchased dataset within minutes of payment confirmation.
3. License & Permitted Use
Single Instrument License: Grants one (1) individual the right to use the purchased dataset for personal, non-commercial research and backtesting purposes. Redistribution, sublicensing, and commercial use are not permitted.
Professional / Bundle License: Grants a team of up to ten (10) users within a single organization the right to use the dataset for internal commercial purposes, including live strategy feeding. Redistribution outside your organization is not permitted.
Enterprise License: Custom terms negotiated individually. Contact us for details.
4. Payment & Pricing
All prices are listed in US Dollars (USD) and are one-time payments (no subscriptions). Payments are processed securely via Stripe. We do not store your credit card information. Prices may change at any time without notice, but changes do not affect completed purchases.
5. Refund Policy
Due to the digital nature of our products, all sales are final. However, if you experience technical issues with your download or the data does not match the advertised specifications, please contact us within 7 days of purchase at imbalancelabs@gmail.com and we will resolve the issue or issue a full refund. See our Refund Policy for full details.
6. Data Classification
All datasets are classified as Derived Data — an Aggregated Liquidity and Orderbook Depth Index. Raw order book data has been aggregated across time intervals, normalized, and transformed through statistical computations. The original tick-level data is not recoverable from our product. This classification places our products outside the scope of exchange data redistribution restrictions.
7. Disclaimer
Data is provided "as is" for research, backtesting, and analytical purposes only. It does not constitute financial advice, trading signals, or investment recommendations. We make no guarantees regarding the accuracy, completeness, or timeliness of the data. Users assume full responsibility for any trading or investment decisions made using this data.
8. Intellectual Property
All datasets, website content, branding, and code are the intellectual property of Imbalance Labs. Purchasing a dataset grants you a license to use the data as described in Section 3. It does not transfer ownership of the data or any intellectual property rights.
9. Limitation of Liability
To the maximum extent permitted by law, Imbalance Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our products, including but not limited to trading losses, lost profits, or data loss.
10. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the modified Terms.
11. Contact
For questions about these Terms, contact us at: imbalancelabs@gmail.com